Glacier Travel Inn located at 7336 US Hwy 2 E., Columbia Falls, MT 59912 (hereafter "Hotel") has created these policies to demonstrate our firm commitment to your privacy and the protection of your information. For each visitor to our Web page, our Web server does not automatically recognize any information regarding the domain or e-mail address.
Confirmation / Permission to Charge / Cancellation
A. Reservation Confirmation / Prepayment / Permission To Charge: Upon making a reservation with our Resort by e-mail or phone, you will be given a confirmation number. The confirmation number will be sent to you by e-mail only if an address was given to us when making the reservation. Since it is not within our control if an e-mail received by you is considered "spam" and/or returned, we will not call or attempt to contact you in the event that occurs. As it is our policy to require prepayment for reservations of 3 or more reserved accommodations (which are non-refundable), if your credit card has been appropriately charged you can assume we have expeditiously held for you the accommodation requested. Should you have any questions as to the accommodations reserved for you, please call the Hotel at (406) 892-0888 to verify. By your providing this information to us, you are expressly authorizing we may charge this card for additional expenses and/or damages incurred with regard to your stay, as well as charge for your entire reserved dates if you do not timely cancel or are a no-show. Upon check-in at our Hotel, you may request/provide a different card for these additional expenses and/or damages. And at check-in you will be required to provide your ID to be photocopied as part of our efforts to protect against identity fraud.
B. Reservation Cancellation Policy: The Hotel cancellation policy requires: 72-hour notice is required before your scheduled check-in time for a single accommodation reservation; 1-week notice for 2 accommodations reserved; and there is no refund for cancellation of 3 or more reserved accommodations. Refunds will be returned by either by mail in the form of a check or credit to your charge card, at the discretion of the Hotel. There is no refund for early departure. If by 9am on the morning following your scheduled arrival you have not shown, cancelled your reservation or notified us of a delay in arrival, your reservation will be cancelled with no refund. PLEASE NOTE that prepaid changes or cancellations are subject to a 10% administration charge per accommodation.
Smoking / No Dog Policies
As a sponsor and advocate of the American Heart Association, we are proud to be a non-smoking property, with one designated smoking area away from guest accommodations. Violation of either our smoke-free policy or sneaking a dog into the property will each incur a $100 fee, and you may be asked to leave the property immediately without refund at the Hotel's discretion.
A. Sharing And Usage: We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information. How can you stop receiving e-mail from us? Each e-mail sent contains an easy, automated way for you to cease receiving e-mail from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any e-mail.
B. While Browsing Our Website: While you explore our Website for the information that interests you, you may wish to put in a specific "Information Request" about our Resort, or you may wish to participate in one of our on-line surveys or promotions. To respond to this request or to participate in our various programs, we may ask you for Personal Information, such as your name, zip/postal code, e-mail address, and phone number. In the event you choose to provide us with this information, we will only use it for the purpose we have specified to you. Please note that we do not sell or rent our lists to anyone, and you may ask to be removed from the list at any time. Visitors will always have the ability to accept or decline any form of communication from the Resort.
C. When Making A Reservation: Reservations can be made on-line through our link to Expedia, by calling our reservation office directly at (406) 892-0888 or by e-mail to firstname.lastname@example.org. When you make a reservation, you will be asked to provide Personal Information such as your name, address, telephone number, email address, and method of payment. Confirmation of your reservation will be provided to you by e-mail, or mail if timely and no email available, directly from the Hotel. All credit card information is held strictly confidential, protected by our card processors and charge gateways. Credit card information is purged from our reservation software thirty days after your stay.
D. How Do We Store Personal Information?: 1. At The Hotel: Our Hotel goes to great measures to ensure that all Personal Information is kept in a secure location. Emails from guests providing credit card numbers are purged immediately after processing. Furthermore, we take steps to ensure that only designated individuals have access to this information.
2. In Our Guest Reservation System: In order to serve you better we also store certain guest information in our reservation software. That software is a secure customer database stored on a dedicated server.
For any additional questions regarding policies and procedures, please call the Hotel directly at (406) 892-0888, by email to email@example.com, or by snail mail to:
GLACIER TRAVEL INN
7336 US Highway 2 E
Columbia Falls, MT 59912